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Anker recalls about 1.16 million PowerCore 10000 power banks

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Background. This event is more than 90 days old. We keep it for reference; it is not current news. Recalls stay in force until the maker says otherwise, so the checks below still apply.

Recall card for the Anker PowerCore 10000 power bank, model A1263: CPSC recall 25-338 dated June 12, 2025, about 1,158,000 units sold June 2016 to December 2022, remedy a free replacement.
Diagram by Starlink Mini USA from the source’s published figures. Not a product photo.

What changed at a glance

ItemBeforeNowSource date
Anker PowerCore 10000, model A1263In use; sold Jun 2016 to Dec 2022Recalled; stop using
RemedyNoneFree replacement

What changed

On June 12, 2025, the CPSC announced Anker’s recall of about 1,158,000 Anker PowerCore 10000 power banks, model A1263 only (recall 25-338). It’s one of the largest power bank recalls in the US. The Anker name is engraved on the front; the model and serial numbers are printed on the bottom.

“The lithium-ion battery in the power bank can overheat, posing fire and burn hazards to consumers.”

Anker received 19 reports of fires and explosions, including two minor burn injuries and 11 reports of property damage totaling more than $60,700, according to the CPSC. The PowerCore 10000 was sold online through Anker, Amazon, Newegg and eBay from June 2016 through December 2022 for about $27. The remedy is a free replacement.

Who it affects

Owners of an Anker PowerCore 10000 with model number A1263 on the bottom. Anker has sold other power banks with “PowerCore” or “10000” in the name; only A1263 is in this recall. A second, separate Anker recall of five other models followed in September 2025 (our post).

A 10,000 mAh phone bank from this era can’t run a Starlink Mini. Starlink’s spec sheet requires a USB PD source of at least 100 W, and Starlink says the Mini won’t work on 65 W or less. The reason it’s on this site: with more than a million sold over six years, there’s a good chance one is in a glove box, camp bin or travel bag next to a Mini.

What it means for your power setup

Nothing changes for powering the dish. But this is the recall most likely to catch an older bank you’d forgotten about. A bank sold as long ago as 2016 has had years of heat and charge cycles, which is when lithium cells are most likely to fail.

When you replace it, think about whether one larger bank can do both jobs. A bank that meets the Mini’s 100 W PD requirement can also charge a phone, and on flights you’re limited to two banks under international rules (our post). Our USB-C power bank guide covers what to look for, the batteries hub covers the other battery types, and the bench page explains why delivered capacity is lower than the label.

What to do

  1. Check the bottom of any Anker power bank for model number A1263.
  2. If it matches, stop using it, per the CPSC notice.
  3. Contact Anker for the free replacement: anker.com/product-recalls, 800-988-7973 (6 a.m. to 5 p.m. PT, Monday to Friday), support@anker.com, or live chat at support.anker.com/s/contact-us.
  4. Dispose of the recalled bank at a household hazardous waste site that accepts lithium batteries.

What stays the same

  • Anker models other than A1263: not part of this recall (the September 2025 recall covers five different models).
  • Starlink’s USB-C requirement for the Mini: unchanged.
  • No product on our bench list is affected.

What we don’t know yet

  • Whether all A1263 serial numbers are included. The CPSC notice names the model only; Anker’s recall page may narrow it by serial.
  • The cause. The notice doesn’t say.

Values from our data files

These render from the site’s fact store, with where each came from and when we checked it.

Source

  1. CPSC: More than One Million Anker Power Banks Recalled Due to Fire and Burn Hazards; Manufactured by Anker Innovations (recall 25-338) (Primary source; source dated ; retrieved )

Update notes

No updates since publication.

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